Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at info@cherrygoddess.com

Pricing

Besides of our default discounted prices and seasonal promotions,
Cherry Goddess also offers additional discounts, be sure to follow all of
our official social media for surprise promo codes, sales, and contests. 

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments. We do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery.

All of our transactions are based in USD. If your credit card is based in
another currency, your order total will be calculated in accordance with
the daily exchange rate of the date your card issuer processes the
transaction.

Cherry Goddess adheres to highest industry standards to protect your
personal information. Your credit card information and personal details
are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments. 

Returns

If you are not happy with your purchase and wish to return an item,
please contact us within 30 days from receiving your order. Please provide your order number as well as the reason for your return. Our customer service team will review the return request and will send further instructions if the return is approved.

Processing returns may take up to 14 business days from the day we
receive your return. We will email you to confirm once your return has
been processed.

Shipping

You need to enter your name, full address and your phone number, please
make sure that you add the right informations, you can rest sure that we
use the highest industry standards to protect your personal information.

Yeah we ship worldwide, today, we ship to over 230 countries and
regions worldwide. So rest sure we will get to you !

Due to high demand of our products, please allow 10-15 days for
delivery. If your order hasn’t arrived inside the estimated delivery times,
please contact our support team at: Info@cherrygoddess.com

Orders are usually processed and shipped within 1-5 days of purchase.
We do our very best to get the product to you as soon as possible. You should get a tracking number in your email once it ships. We know you are looking forward to your
awesome purchase. Customer service is there for you if needed.